Thank you for visiting the MyPlanAdvocate website (hereinafter, the “Website”), which is owned and operated by MyPlanAdvocate Insurance Solutions, Inc. (also operating as MyPlanAdvocate Insurance Services, hereinafter, “MyPlanAdvocate”; “We”; or “Our”). Your privacy is important to us. To better protect your privacy, We are providing this notice explaining Our online information policies and practices. By visiting these Websites, you are consenting to the practices described in this privacy policy.
Effective Date of This Privacy Policy
This privacy policy is effective January 1, 2022.
Categories of Personally Identifiable Information We Collect.
MyPlanAdvocate will receive and store information about you and your dependents (if applicable) such as name, address, gender, Social Security Number, age and answers to medical questions (if applicable) whenever this information is provided through these Websites. We may also obtain information about you from third parties such as your employer or insurance brokers who may utilize these Websites to do such things as request a quote for health insurance coverage or manage account activity online.
Cookies
MyPlanAdvocate and/or its business partners may use cookies on these Websites. A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on Our Websites. A cookie cannot be used to access or otherwise compromise the data on your hard drive. The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If the user rejects the cookie, they may still use these Websites but some functionality may be impaired.
Log Files
These Websites records the IP or internet protocol address of users who log on to facilitate use of these Websites. IP addresses are not linked to personally identifiable information.
Marketing Communications: You will receive marketing communications from us if you have requested information from us or purchased goods or services from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing. We will get your express opt-in consent where required by law.
- Text/SMS Communication: You may opt-out at any point from SMS communications by replying to a message with “STOP”.
- Message and data rates apply to all SMS communication
- Message frequency varies, but is used only to communicate the status of any inquiry you have made related to our products and services
- You may opt-out of email communications by clicking the “Unsubscribe” link in any email communication you receive, or by emailing no-reply@myplanadvocate.com.
Categories of Third Parties With Whom We May Share The Information We Collect
The information We collect through the Website and from other sources is used to provide quotations for health insurance coverage through MyPlanAdvocate‘s health plan(s) and to provide other products and services to Our brokers. We may share information with Our contracting health plan carriers during the underwriting process, as well as affiliated businesses, when necessary to provide services through those companies. We may also release personally identifiable information when We believe that the release of such information is required by law or is necessary to protect the rights, property or safety of MyPlanAdvocate or others.
Your personal information is not sold to any third parties, and may only be shared with partners, such as health insurance carriers, with your consent to provide you with health insurance quotes and after the application process.
Review and Amendment Of Information Collected
If you would like to review and/or amend information We have collected about you, please contact us via e-mail at compliance@myplanadvocate.com. Requests to amend information must be made in writing via regular mail sent to:
MyPlanAdvocate
460 West 50 North Suite 500
Salt Lake City, UT 84101
Or by email sent to: info@myplanadvocate.com
Security
MyPlanAdvocate does not make warranties or representations regarding the security of Our content or user content. Data sent over the Internet may be intercepted by third parties; if you are concerned about the security of your data, you should not send it over the Internet.
Third Party Links
These Websites may contain links to third party websites. MyPlanAdvocate makes no representation regarding the content or accuracy of any website that you may access through these Websites. MyPlanAdvocate does not monitor and is not responsible for the content found on other websites that are linked from these Websites. MyPlanAdvocate does not imply endorsement, recommendation or sponsorship for any linked website or the services, products or advice described on the site, and MyPlanAdvocate shall have no liability for its content, including its accuracy, subject matter, quality or timeliness, or any personal information that you provide to such site. USE OF SUCH SITE IS AT YOUR OWN RISK. The views, opinions, statements, offers or other information or content expressed therein are those of the respective author(s) or distributor(s), not of MyPlanAdvocate.
Children’s Privacy Protection
These Websites are not designed for or intentionally targeted at children 13 years of age or younger. We will not collect information regarding children 13 years of age or younger unless that information is provided by or with the consent of their parents or guardians.
Notification of Changes
If We decide to change Our privacy policy, We will post those changes on Our Websites. Please review these pages periodically for changes. Your use of these Websites constitutes acceptance of the provisions of this privacy policy and your continued usage after changes are posted constitutes acceptance of each revised policy. If you do not agree to the terms of this privacy policy or any revised policy, please exit these Websites immediately. The information We receive is a significant part of Our business and one of Our primary assets. In the future, We might buy or sell business assets, which may include this information. In the event that MyPlanAdvocate or substantially all of its assets are acquired, customer information may be one of the transferred assets.
Accuracy
We believe the information provided on these Websites is accurate and We make every effort to minimize errors. However, We cannot absolutely guarantee the accuracy of the information provided. If you find an error, or any inaccuracy, please inform us as soon as possible.
Contact Information Regarding These Websites
If you have Website questions, comments, or concerns, please email info@myplanadvocate.com. Please include detail of your questions, comments or concerns and your complete name and contact information